SDA VACATIONS TRAVEL INDUSTRY CODE OF CONDUCT POLICY: As a condition of cruising with us, we greatly appreciate that travel advisors and their companions follow our Travel Industry Code of Conduct. This policy is not intended to be all inclusive however, should serve as a general guideline to help ensure all guests, and including those from the industry are able to enjoy their experience while traveling with SDA Vacations via Royal Caribbean Cruise Line.
During the entire SDA Vacations land and cruise package, travel advisors and their guests may not:
1. Exhibit disruptive behavior, as determined by SDA Vacations, including excessive alcohol consumption, loud and offensive behavior, unpleasant treatment (verbal or physical abuse) of Cruise Manager, Captain, nautical and hotel service crew or other guests. Disregarding safety instructions.
2. Engage in any illegal activity including but not limited to the use of false identification, theft, vandalism, possession or use of illegal drugs, providing alcohol to a minor.
3. Discuss their professional travel services, promote other cruise lines or solicit business of any nature from other guests. This excludes professional discussions with other travel advisors that may be on board.
4. Demand complimentary stateroom upgrades or other preferential treatment or exceptional services.
5. Refuse to pay any onboard personal expenses specifically bar charges, laundry services, massage, hair salon or gratuities and transfers.
6. Cancelation – You can cancel your Pre and Post Cruise excursions up to 91 days before your schedule excursion. After 90 days before your scheduled excursion no refunds will be issued.
7. Luggage – You are allowed 1-large, and 1-carry-on luggage per person for Pre and Post Cruise excursions. Any luggage over the amount previously stated are subject to a $50 charge per bag.
At the discretion of SDA Vacations, any of the above actions could result in immediate disembarkment of a travel advisor and their companion. SDA Vacations will not be responsible for financial compensation for cruise fare paid nor additional accommodation or travel expenses following the removal from the ship.
TRAVEL ADVISORY AGREEMENT:I agree to the terms and policies in this document and confirm that all information provided herein is accurate. I recognize that if I fail to provide complete and accurate information on this authorization form, the processing of the form may be delayed or denied. I acknowledge to have read and agree to abide by SDA Vacations’ Travel Industry Code of Conduct.
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